Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- She went out of her way to help me and I am so grateful.
“I own a small business and when I met Carol I had been with my previous agent for 15 years. I trusted that she was getting me the best rates. Boy, was I wrong! Carol wrote up a side by side comparison of my then policies and what she could offer me. Apecs gave me more coverage for almost half the price! So then you may be thinking “you get what you pay for” and that I may be in trouble. No. Two weeks after signing with them I had my catalytic converters stolen off two vehicles. They were replaced within a week. I had a fire because of some idiot in my building–taken care of again–Immediately. I also ran into a car with a Uhaul. Again, taken care of. Then I had a tree fall on my truck two weeks after buying it–taken care of again. No issues. But the thing that gets me the most is that when I had an issue which my insurance wouldn’t pay (a mechanic causes damage to my vehicle), Carol listened to my venting, advised me as to how to deal with it. Without her help, I would’ve been stuck paying a $7000 repair or having to sue the guy. She went out of her way to help me and I am so grateful. She knows what she is doing, got me great rates with phenomenal coverage. I feel well taken care of by Carol and her staff at Apecs and tell anyone I can about her.”
- Her expertise was exceptional and the savings showed it.
“I was one of those naysayers that thought I had the best insurance. Boy was I wrong. Carol went through my current insurance programs with me and I was amazed at how thorough she was. Her expertise was exceptional and the savings showed it. I look forward to a long and lasting relationship. You should too!”
- The whole process was simple and only took a few minutes of my time.
“Carol was delightful to work with. She is a good listener who is knowledgeable, accurate, professional and still friendly at the same time. There was never any pressure put upon me. The bottom line is that Carol saved me $600 per year for the same coverage that I had with another company plus a couple of extras. The whole process was simple and only took a few minutes of my time. Call Carol now for a quote.”
- This is a AAA agency.
- ...very experienced, and knowledgeable about all types of insurance.
“Carol is very experienced, and knowledgeable about all types of insurance. You never feel rushed when working with Carol to get a quote. She makes suggestions for what she thinks is the best coverage for you, but she isn’t pushy about selling any policies. Carol takes time to explain what everything means on your insurance quote and allows time to ask questions. I appreciate knowing I have an insurance agent who is working for me and not for an insurance company.”
“I have fairly complex personal insurance needs with 2 houses, 3 cars and 2 boats. Carol Stearns did a quote for me that came in $600 cheaper than my current coverage. She was personable, responsive, complete, and detailed. The application process was entirely on line and easy to do. I would highly recommend Carol to help anyone with their personal insurance needs.”