Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JHCarol has over 30 years of insurance experience and is she not only...Jeanne H., Milwaukee, Wisconsin
“Carol has over 30 years of insurance experience and is she not only knowledgeable but also just a very nice person to work with!”
- MMThis is a AAA agency.Marcia M., Milwaukee, Wisconsin
- SNCarol is very experienced, and knowledgeable about all types of insurance. You...Susan N., Milwaukee, Wisconsin
“Carol is very experienced, and knowledgeable about all types of insurance. You never feel rushed when working with Carol to get a quote. She makes suggestions for what she thinks is the best coverage for you, but she isn’t pushy about selling any policies. Carol takes time to explain what everything means on your insurance quote and allows time to ask questions. I appreciate knowing I have an insurance agent who is working for me and not for an insurance company.”
- JSI have fairly complex personal insurance needs with 2 houses, 3 cars and 2...Jon s., Milwaukee, Wisconsin
“I have fairly complex personal insurance needs with 2 houses, 3 cars and 2 boats. Carol Stearns did a quote for me that came in $600 cheaper than my current coverage. She was personable, responsive, complete, and detailed. The application process was entirely on line and easy to do. I would highly recommend Carol to help anyone with their personal insurance needs.”
- JWSuper friendly, lets you know everything that's happing every step of the way,...Joseph W., Milwaukee, Wisconsin
“Super friendly, lets you know everything that’s happing every step of the way, and is willing to put in hours of extra work on her part just to save a few extra dollars for you! 11/10”
- NPCarol always brings extreme professionalism and excellent service. I would...Noah P., Milwaukee, Wisconsin
“Carol always brings extreme professionalism and excellent service. I would absolutely recommend going to APECS and Carol for any insurance policy you would need.”
- WBI was one of those naysayers that thought I had the best insurance. Boy was I...William B., Milwaukee, Wisconsin
“I was one of those naysayers that thought I had the best insurance. Boy was I wrong. Carol went through my current insurance programs with me and I was amazed at how thorough she was. Her expertise was exceptional and the savings showed it. I look forward to a long and lasting relationship. You should too!”
My experience with APECS and Carol Stearns has been simply outstanding. Her...Lloyd L., Milwaukee, Wisconsin“My experience with APECS and Carol Stearns has been simply outstanding. Her knowledge and attentive service has given me a sense of comfort that I have seldom felt within the insurance sector.”
- We've had nothing but good experiences in dealing with Carol. She is always...Dan C., Milwaukee, Wisconsin
“We’ve had nothing but good experiences in dealing with Carol. She is always easy to get ahold of, either has a ready answer to our questions or gets back to us with one right away, and is just a real pleasure to work with. Thank you!”
- RSShe went out of her way to help me and I am so grateful.Rebecca S., Milwaukee, WI
“I own a small business and when I met Carol I had been with my previous agent for 15 years. I trusted that she was getting me the best rates. Boy, was I wrong! Carol wrote up a side by side comparison of my then policies and what she could offer me. Apecs gave me more coverage for almost half the price! So then you may be thinking “you get what you pay for” and that I may be in trouble. No. Two weeks after signing with them I had my catalytic converters stolen off two vehicles. They were replaced within a week. I had a fire because of some idiot in my building–taken care of again–Immediately. I also ran into a car with a Uhaul. Again, taken care of. Then I had a tree fall on my truck two weeks after buying it–taken care of again. No issues. But the thing that gets me the most is that when I had an issue which my insurance wouldn’t pay (a mechanic causes damage to my vehicle), Carol listened to my venting, advised me as to how to deal with it. Without her help, I would’ve been stuck paying a $7000 repair or having to sue the guy. She went out of her way to help me and I am so grateful. She knows what she is doing, got me great rates with phenomenal coverage. I feel well taken care of by Carol and her staff at Apecs and tell anyone I can about her.”
- FGFrancisco G., Milwaukee, Wisconsin
“Really satisfied with how quick and easy it was to get car insurance highly recommend if anyone needs car insurance call john”
- Lewis V., Milwaukee, Wisconsin
“Was in the market place to look for reliable auto insurance agents/agencies since Progressive decided to raise my premium even though I was a diamond level with no records in the last 5 plus years. Looked through many insurance agencies near me (milwaukee) and found John (APECS) had great 5 star reviews. Decided to give John a call and the process was fast, easy and convenient. Within the few hours, I had a qoute that was fair and affordable compared to my previous auto insurance. Decided to go with John and everything was signed and done with today’s tech. Would definitely recommend John for all of your insurance needs.”
- Rohit K., Milwaukee, Wisconsin
“Quick response, excellent service”
- BHBrandon H., Milwaukee, Wisconsin
“John and Carol, takes the hassle and frustration out of policy shopping! They’ve been my agent of choice since 2021 and in that time their attention to my concerns haven’t diminished in the least! Thanks guys”
- JZJack Z., Milwaukee, Wisconsin
“Great service, always responds in a timely manner and very helpful through every service. Started off as just me with Auto then added a home with my wife and her car as well.”
